Privacy policy
Privacy Policy
Last Updated: July 4, 2026
Forest Beekeeping Supply is operated by Maytex International. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, create an account, contact us, sign up for marketing communications, or otherwise interact with our store.
By using our website or purchasing from Forest Beekeeping Supply, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect the following types of personal information:
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Contact information, such as your name, email address, phone number, billing address, and shipping address
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Order and transaction information, such as the products you purchase, return, exchange, or inquire about
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Account information, such as login details, saved preferences, and account settings
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Payment-related information, which is processed through Shopify and our payment service providers
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Customer service information, including messages, emails, support requests, and any information you provide when contacting us
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Device and usage information, such as your IP address, browser type, device information, pages visited, products viewed, cart activity, and interactions with our website
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Marketing and communication preferences, such as email subscription status and promotional engagement
We may also collect information automatically through cookies, pixels, analytics tools, and similar technologies.
How We Collect Information
We may collect personal information:
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Directly from you when you place an order, create an account, contact us, request support, or sign up for communications
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Automatically when you visit or use our website
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From Shopify and other service providers that help operate our store
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From shipping, payment, marketing, analytics, fraud-prevention, and customer-service partners
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From third-party platforms when you interact with our ads, social media, or linked services
How We Use Your Information
We use personal information to operate our business and provide our services, including to:
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Process and fulfill orders
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Accept payments and prevent fraudulent transactions
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Arrange shipping and delivery
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Handle returns, refunds, replacements, and exchanges
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Provide customer service and respond to questions
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Create and manage customer accounts
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Improve our website, products, and customer experience
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Send order updates, account notices, and customer-service communications
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Send marketing emails or promotional messages, where permitted
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Personalize product recommendations and advertising
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Maintain website security and prevent misuse
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Comply with legal, tax, accounting, regulatory, and business obligations
Marketing Communications
If you sign up for marketing emails or promotional communications, we may use your contact information to send updates, offers, product information, and other marketing messages.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at info@forestbeekeepingsupply.com.
Even if you opt out of marketing communications, we may still send non-promotional messages related to your orders, account, customer service, shipping, returns, refunds, or other business transactions.
Cookies, Analytics, and Advertising
Our website may use cookies, pixels, and similar technologies to help operate the site, remember your preferences, understand how customers use our website, improve performance, support advertising, and measure marketing effectiveness.
These technologies may collect information such as your device type, browser, IP address, pages visited, products viewed, cart activity, referring website, and interactions with our website or advertisements.
We may use Shopify, analytics providers, advertising platforms, and other service providers to help us understand website activity and provide relevant advertising. Depending on where you live, you may have the right to opt out of certain targeted advertising or data sharing.
How We Share Information
We may share personal information with trusted third parties that help us operate our business, including:
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Shopify, which hosts and supports our online store
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Payment processors and fraud-prevention providers
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Shipping carriers and fulfillment partners
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Customer-service tools and communication providers
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Email marketing and advertising platforms
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Analytics and website performance providers
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Professional advisors, such as accountants, attorneys, insurers, or business consultants
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Government agencies, regulators, courts, or other parties when required by law
We may also share information in connection with a business transaction, such as a merger, sale, financing, restructuring, or transfer of business assets.
We do not sell customer names, addresses, or order information as a standalone customer list.
Shopify
Our store is powered by Shopify. Shopify may collect and process personal information to provide ecommerce, checkout, payment, fraud-prevention, analytics, advertising, and store-support services.
Information you provide through our website may be transmitted to and processed by Shopify and other service providers in the United States or other countries. Shopify’s processing of personal information may also be subject to Shopify’s own privacy policies and consumer privacy tools.
Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services, or other online services that we do not control.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. If you visit another website through a link on our site, you should review that website’s privacy policy before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us at info@forestbeekeepingsupply.com so we can review and delete the information where appropriate.
Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect personal information.
However, no website, payment system, or method of electronic transmission is completely secure. We cannot guarantee absolute security. Customers are responsible for keeping account login credentials confidential and should not share passwords or account access with others.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud, enforce our policies, and operate our business.
The specific retention period may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:
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Request access to the personal information we maintain about you
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Request correction of inaccurate personal information
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Request deletion of personal information, subject to legal exceptions
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Request a copy of certain personal information
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Opt out of certain targeted advertising, sale, or sharing of personal information where applicable
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Appeal a privacy-rights decision where required by applicable law
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Avoid discrimination for exercising applicable privacy rights
These rights are not absolute and may apply only in certain circumstances depending on applicable law.
To submit a privacy request, please contact us at info@forestbeekeepingsupply.com.
We may need to verify your identity before processing a privacy request. We may also decline a request where permitted or required by law, such as when information must be retained for legal, security, fraud-prevention, tax, accounting, or transactional reasons.
California Privacy Rights
If you are a California resident and the California Consumer Privacy Act applies to our business, you may have additional rights regarding your personal information, including the right to know, delete, correct, opt out of certain sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising those rights.
To make a request, please contact us at info@forestbeekeepingsupply.com.
Texas Privacy Rights
If you are a Texas resident and the Texas Data Privacy and Security Act applies to our business, you may have rights regarding access, correction, deletion, portability, and opt-out of certain processing activities.
To make a request, please contact us at info@forestbeekeepingsupply.com.
Global Privacy Control and Opt-Out Preferences
Depending on your location and applicable law, we may recognize certain browser-based opt-out preference signals, such as Global Privacy Control, where required.
You may also use privacy tools provided by Shopify, your browser, or applicable third-party platforms to manage certain advertising or tracking preferences.
International Transfers
We are based in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where Shopify, our service providers, or business partners operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal obligations, or privacy practices.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Your continued use of our website after an updated Privacy Policy is posted means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:
Forest Beekeeping Supply
5000 Eldorado Parkway, STE 150
Frisco, TX 75033
United States